At Yesomi Fashion and Retail (OPC) Pvt Ltd, we strive to deliver your orders in a timely and efficient manner. Please review our shipping policy below to understand how we handle shipping and delivery. 

Order Processing

Processing Time 

• All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. 

• You will receive another notification when your order has shipped. 

Shipping Methods and Delivery Times

Shipping Options 

• We offer standard and express shipping options within India. 

• Standard Shipping: Delivery within 6-9 business days. 

• Express Shipping: Delivery within 4-5 business days. 

• If the product is imported, it may take up to 15 days for delivery. 

Shipping Charges

Shipping Costs 

• Shipping charges for your order will be calculated and displayed at checkout. 

• Shipping costs are based on the weight and size of the items, as well as the shipping destination. 

• If an item is available with free shipping, it will be displayed at checkout with “Free Shipping.” 

Shipment Confirmation and Order Tracking

Tracking Information 

• Once your order has shipped, you will receive a shipment confirmation email containing your tracking number(s). 

• You can track your order using the provided tracking number through our carrier’s website. 

• You can also track your order by logging in with your credentials in your customer account on our website. 

Delivery Issues

Lost or Damaged Packages 

• If your order has not arrived within the estimated delivery time or arrives damaged, please contact our customer support team at support@yesomi.com with your order details. 

• We will work with the carrier to resolve the issue as quickly as possible. 

Seller-Specific Shipping Policies

• Some sellers on our platform may have their own shipping policies. These policies will be displayed along with the product information. Please review these policies carefully before making a purchase. 

Changes to This Shipping Policy

Policy Updates 

• Our shipping policy may be reviewed and updated from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review this policy periodically. 

Contact Us

If you have any questions or need further assistance, please contact our customer support team at: 

Email: support@yesomi.com