At Yesomi Fashion and Retail (OPC) Pvt Ltd, we strive to provide our customers with a seamless shopping experience. Please review our cancellation policy below to understand the terms and conditions for order cancellations. 

Order Cancellation

Cancellation Before Shipping 

• Orders can be cancelled any time before they are shipped. If you wish to cancel your order, please contact our customer support team immediately at support@yesomi.com with your order number and cancellation request. 

• Once we confirm that the order has not been shipped, we will process your cancellation and initiate a refund to your original payment method within 7 working days. 

Cancellation After Shipping 

• Orders cannot be cancelled once they have been shipped. If your order has already been shipped, you may need to wait for the item to be delivered and then follow our return policy for any returns. 

Seller-Specific Cancellation Policies

• Some sellers on our platform may have their own cancellation policies. These policies will be displayed along with the product information. Please review these policies carefully before making a purchase. 
• Cash On Delivery Policy: Some products may be offered with cash on delivery options. However, to confirm the authenticity of such orders , a confirmation call will be made to the customer. If not responded , the orders may be cancelled.

Policy Revisions

Policy Updates 

• Our cancellation policy may be reviewed and updated from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review this policy periodically. 

Contact Us

If you have any questions or need further assistance, please contact our customer support team at: 

Email: support@yesomi.com